How to earn and redeem TerraCycle points

Not only are our free recycling programs, well, FREE, but you also get TerraCycle points for participating! Learn everything you need to know about earning and redeeming points below. 

How do I earn TerraCycle points?

You earn TerraCycle points automatically for participating in many of our free recycling programs in Australia and New Zealand.

  • To donate to an organisation other than our charity partners, you need to allocate at least 3500 points ($35 AUD or $35 NZD) at a time. You may choose to nominate a school, charity or non-profit community group.
  • This minimum donation requirement does not apply to a wide range of TerraCycle charity partners; you can continue to donate to them in $10 parcels (1000 points).

Make sure to check the ‘Rewards’ section on the web page of each free recycling program you join. There may be a minimum shipment weight that your box must reach to qualify for points. 

Some programs do not participate in TerraCycle points, and some of our brand partners choose to offer their own separate rewards system. This information will be clearly stated on each program page.

Is there any way to earn extra points?

Yes! You can participate in contests and promotions. We occasionally offer bonus points for joining certain programs or sending in shipments during a specific time period. Keep an eye on our social media pages and the contests and promotions page on our website.

What can I do with my points?

TerraCycle points maximise the impact of your recycling efforts. Not only will you keep rubbish out of landfills and ensure it gets recycled into new products, but you can support great causes at the same time. That’s because TerraCycle points are redeemable as a charitable gift to one of our non-profit partners or as a donation to the school, charity or non-profit of your choice.

How do I redeem my points?

You can redeem your points by visiting the ‘Rewards‘ page on our website, or go to your profile and click ‘Redeem my points’ under the ‘My points’ drop-down menu.

If you don’t want to donate to a featured charity, scroll to the section of the Rewards page that says ‘Or choose any school, non-profit organisation, or charity of your choice’. There, you can search to see if your organisation is already in our database and, if it’s not, request for it to be added. 

Please note, if you choose to redeem your points to an organisation of your choice, you must redeem a minimum of 3500 TerraCycle points ($35 value). We have two payment periods per year. If you redeem by the end of April, your organisation will be paid in June. If you redeem by the end of October, your organisation will be paid in January.

Do TerraCycle points expire?

If there is no activity in your account after a full year, your points will expire. ‘Activity’ can mean downloading a shipping label, shipping a package to TerraCycle or redeeming points. 

Do I earn points for dropping off my recycling at a TerraCycle drop-off point?

No, you will not earn points for dropping off your rubbish. The administrator of the drop-off location will accrue all of the points from the rubbish they send in and redeem those points as a donation to their chosen cause. 

Do I earn points for sending in my Zero Waste Boxes?

No, you will only accrue points by sending in shipments for participating free recycling programs. 

How much has been raised through TerraCycle points?

To date, our recyclers have raised over $45 million for donations globally!

Still have questions? Visit our Help Centres for Australia and New Zealand to find answers to more common questions about TerraCycle, or to connect directly with a customer service representative. 

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