Why are TerraCycle programs free but Zero Waste Boxes have a cost?

For over 20 years, TerraCycle has been an international leader in sustainability solutions. We’ve developed first-of-their-kind solutions to recycle the unrecyclable—waste streams that aren’t typically curbside recyclable. 

We offer free and paid recycling solutions for your unrecyclable rubbish; sometimes, people wonder why some of our offerings are free and others aren’t. Here’s everything you need to know! 

How can I recycle with TerraCycle?

Graphic showing rubbish being recycled in a Zero Waste Box and via TerraCycle's free recycling programs.

Learn about the other ways we’re working to eliminate the idea of waste.

How are free recycling programs free? 

Our free recycling programs are sponsored by brands and retailers around the world, so you can recycle hard-to-recycle items for free. It’s a way for stakeholders to take voluntary responsibility for this important externality.

Why do Zero Waste Boxes cost money? 

Zero Waste Boxes are our paid solution to recycle things you can’t recycle through local curbside services. You can recycle almost any type of rubbish, from coffee capsules to complex beauty waste. The cost of a Zero Waste Box reflects the production of the box; shipping to you and then back to our recycling facilities; and the actual cost of sorting, cleaning, processing, and recycling the box and its contents.

You can pick the perfect box for your needs, making it simple to #RecycleEverything

Check out the video below to see how we process your rubbish you send in a Zero Waste Box.

Still have questions? Visit our online Help Center for Australia and New Zealand to find answers to dozens of questions. Or, speak with a customer service representative on 1800 983 324 in Australia and 0800 474 016 in New Zealand.

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